Outbound Telesales Agent
Outbound Telesales Agent
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Job Description
About KTOB Solutions:
KTOB is a leading customer acquisition and marketing firm that has successfully executed over 500000 acquisitions for major telecommunications businesses like Vumatel Vox Vodacom and Herotel.
Job Summary:
We are seeking a dynamic and motivated Outbound Telesales Agent to join our team. The role entails the agent being responsible for making outbound dials to prospective customers troubleshooting barriers to adoption whilst solution selling and promoting our clients products and services. This role offers a competitive salary along with commissionbased earning incentives providing opportunity for both strong earning and career progression.
- Conduct outbound dials and calls potential customers to promote the services of our clients
- Meet or exceed weekly and monthly sales and performance targets.
- Update the CRM routinely to ensure that all records are recorded appropriately and in line with company SOP s.
- Identify sales opportunities and effectively communicate the benefits of our clients offerings.
- Build and maintain strong customer relationships to ensure customer satisfaction and retention.
- Collaborate with internal stakeholders to upskill through training practical role play and product information sessions.
Requirements
Requirements for role:
- Minimum of two years of previous outbound dialling experience in telesales or customer service is required.
- Matric Needed
- Full Fibre Internet Connection of 20mbps or more
- No criminal record
- Experience with outbound CRM systems is essential
- A track record of meeting or exceeding targets previously required
- Work from home set up essential
- Headset and working video camera essential for team meetings
- UPS / Inverter required for Loadshedding
Benefits
- Competitive salary with commissionbased incentives.
- Opportunity for career advancement and professional development
- Positive and supportive work environment.
- Fully work from home
- Uncapped Commission
Requirements for this role: A bachelor's degree in Human Resources, Business, or a related field is preferred. Proven experience in high-volume recruitment, ideally in a fast-paced environment. Proficiency in English is required, and proficiency in Zulu, Xhosa, and Afrikaans is beneficial. Excellent communication and interpersonal skills. Proficiency in using applicant tracking systems and HR software. Strong problem-solving and decision-making abilities. Prior experience working with Zoho will be beneficial. UPS and Fibre Internet is required. Own work from home set up is essential.
Employment Type
Full Time
