Change Management Specialist

Job Summary: The Change Management Specialist is responsible for developing and implementing change management strategies that maximize employee adoption and minimize resistance to organizational changes. This role involves working closely with project teams HR leadership and business stakeholders to support initiatives such as process improvements technology implementations organizational restructuring and cultural transformations. The Change Management Specialist plays a critical role in ensuring that changes are implemented smoothly and effectively with a focus on enhancing employee engagement and achieving business objectives.

Key Responsibilities:

1. Change Management Strategy Development:

   • Develop and execute comprehensive change management strategies and plans that support organizational initiatives.
   • Identify potential risks and challenges related to change initiatives and develop mitigation strategies.
   • Align change management strategies with the organizations goals and objectives to ensure successful outcomes.

2. Stakeholder Engagement:

   • Identify and engage key stakeholders including executives managers and employees to gain support for change initiatives.
   • Facilitate communication between project teams stakeholders and employees to ensure transparency and alignment.
   • Build and maintain strong relationships with stakeholders to drive successful change adoption.

3. Communication Planning:

   • Develop and implement communication plans that clearly articulate the vision objectives and benefits of the change initiatives.
   • Create and distribute communication materials including emails presentations newsletters and FAQs to keep employees informed and engaged.
   • Ensure that communication is tailored to different audience segments and delivered through appropriate channels.

4. Training and Development:

   • Assess the training needs of employees impacted by change initiatives and develop training programs to address skill gaps.
   • Design and deliver training sessions workshops and elearning modules that support employees in adapting to new processes systems or structures.
   • Collaborate with HR and learning and development teams to integrate change management into broader training initiatives.

5. Change Impact Analysis:

   • Conduct change impact assessments to understand how changes will affect employees processes and organizational structures.
   • Analyze data from employee surveys focus groups and other feedback mechanisms to identify areas of resistance and opportunities for improvement.
   • Provide recommendations to project teams and leadership on how to address and mitigate negative impacts.

6. Support and Coaching:

   • Provide coaching and support to managers and leaders to help them lead their teams through change effectively.
   • Develop resources and toolkits to equip managers with the skills and knowledge needed to support their teams during transitions.
   • Offer ongoing support to employees to help them navigate change and address concerns or challenges.

7. Monitoring and Evaluation:

   • Monitor the progress of change initiatives and track key performance indicators (KPIs) related to change adoption employee engagement and business outcomes.
   • Evaluate the effectiveness of change management strategies and make adjustments as needed to ensure successful implementation.
   • Prepare and present reports on change management activities outcomes and lessons learned to HR leadership and business stakeholders.

8. Continuous Improvement:

   • Stay current with industry trends best practices and emerging methodologies in change management.
   • Participate in professional development and training to enhance change management skills and knowledge.
   • Contribute to the continuous improvement of change management processes tools and frameworks within the organization.

Qualifications:

• Bachelors degree in Organizational Development Human Resources Business Administration or a related field.
• 35 years of experience in change management organizational development or a related role.
• Strong knowledge of change management principles methodologies and tools (e.g. Prosci ADKAR).
• Proven experience in leading change initiatives including process improvements technology implementations and cultural transformations.
• Excellent communication interpersonal and facilitation skills with the ability to engage and influence stakeholders at all levels.
• Strong analytical and problemsolving skills with the ability to conduct impact assessments and develop datadriven recommendations.
• Proficiency in using project management and communication tools (e.g. MS Project Asana Trello).