Online Support Customer Care istant fmx
Online Support Customer Care istant fmx
Posted on :
10-09-2024
Employer Active
1 Vacancy
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Job Description
ESS Education in Dortmund is hiring an Online Support / Customer Care Assistant (f/m/x). We offer flexible working hours with parttime or fulltime options. Only candidates currently residing in Germany will be considered.
Tasks
- Provide online customer support.
- Respond to customer inquiries via email and chat.
- Assist with order processing and tracking.
- Resolve customer issues promptly.
- Maintain accurate records of interactions.
- Support the team with administrative tasks.
- Gather feedback to improve service.
Requirements
- Must be located in Germany.
- Strong communication skills.
- Experience in customer service.
- Proficient in using support software.
- Problemsolving abilities.
- Good time management skills.
- Fluency in English and German.
Benefits
- Flexible work hours.
- Remote work possibilities.
- Friendly and supportive team.
- Opportunities for professional growth.
- Competitive pay.
- Onthejob training provided.
- Worklife balance.
If you have a passion for helping customers and meet the criteria apply today. We look forward to reviewing your application.
Employment Type
Full Time
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