*Job Description:*
*Administer LargeScale Environments:* Manage and secure enterprise environments with 5000 nodes.
*Platform Expertise:* Proficient in TrendMicro McAfee ePO and CrowdStrike platforms.
*Authentication Knowledge:* Solid understanding of Active Directory and LDAP authentication.
*Antivirus Solutions:* Plan implement and optimize antivirus solutions.
*Troubleshooting:* Resolve complex issues related to antivirus products and endpoint/server security.
*EDR/XDR Analysis:* Conduct EDR/XDR event analysis and address security incidents.
*Process Improvement:* Create and implement process and technical improvements for customer environments.
*Compliance:* Ensure antivirus solutions meet compliance standards.
*Proactive Updates:* Understand APTs and manage proactive updates/upgrades.
*Team Management:* Manage teams oversee scheduling and support a 24x7 environment.
*ITIL Adherence:* Follow ITIL processes for incident management and change management.
*Customer Collaboration:* Work with customers on change management and establish strong relationships.
*Ticketing Tools:* Proficient in ServiceNow or similar ITILbased ticketing tools.
*EndtoEnd Ticket Management:* Own and manage tickets from start to finish.
*Independent & Team Work:* Ability to work independently and as part of a team.
*Certifications:*
CrowdStrike
TrendMicro
McAfee ePO
Microsoft
*Qualifications:*
Extensive experience with TrendMicro McAfee ePO and CrowdStrike platforms.
Proficient in Active Directory LDAP antivirus policy management HIPS TPM data loss prevention hostbased firewalls and EDR.
Strong experience with Windows and Linux platforms.
Proven ability to troubleshoot and resolve complex security issues.
Skilled in EDR/XDR event analysis and optimizing antivirus performance.
Experience managing teams and supporting a 24x7 environment.
Familiarity with ITIL processes and incident management.
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