Are you a native Croatian speaker looking for an exciting career opportunity in a dynamic and international environment Join our team in ClujNapoca and be part of a rapidly growing global ecommerce project providing exceptional customer service and support to Croatianspeaking customers.
Key Responsibilities:
- Provide topnotch customer service via phone email and chat addressing inquiries resolving issues and ensuring a seamless customer experience.
- Assist customers with questions related to products orders shipping and returns.
- Collaborate with various departments to ensure prompt resolution of customer issues.
- Maintain uptodate knowledge of products services and company policies to provide accurate information to customers.
- Strive to meet and exceed performance goals including response time resolution quality and customer satisfaction.
What We Offer:
- Attractive Compensation Package: Competitive base salary with performance bonuses after the initial three months and opportunities for increases as your tenure grows.
- Accommodation Support: We offer temporary accommodation and rental allowances to help ease your transition to ClujNapoca.
- Meal Vouchers: Enjoy meal tickets each working day credited directly to your personal meal ticket card.
- Healthcare Coverage: Comprehensive medical subscription starting from your second month of employment.
- Transportation Support: We cover all relocation expenses including flights trains or buses from your current location to ClujNapoca.
What Were Looking For:
- Native or fluent Croatian speaker with excellent written and verbal communication skills.
- Proficiency in English (both written and spoken).
- Strong problemsolving skills and the ability to work independently or in a team.
- Ability to adapt to a fastpaced environment and handle multiple tasks.
Why Join Us
- Work in an international multicultural environment with ample opportunities for growth and development.
- Be part of a project with a global impact where your efforts directly contribute to the success of the brand.
- Flexible work schedules and opportunities for personal and professional advancement.
If youre passionate about customer service and eager to join a dynamic team in ClujNapoca wed love to hear from you!
Apply today to embark on an exciting career with us and make a meaningful impact in the Croatian market.
Remote Work :
No