Senior Change yst
Senior Change yst
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7-10years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Manage and oversee the IT Change Management process ensuring adherence to ITIL standards.
- Plan schedule and coordinate all change activities across IT services and systems.
- Ensure proper risk assessments and impact analysis are conducted for proposed changes.
- Facilitate Change Advisory Board (CAB) meetings and ensure all changes are reviewed and approved.
- Collaborate with IT teams stakeholders and external vendors to ensure seamless implementation of changes.
- Track and report on the effectiveness of the change management process including identifying trends and areas for improvement.
- Ensure changes are documented and comply with company policies and regulatory requirements.
- Minimize service disruptions and incidents caused by poorly managed changes.
Requirements
- National Diploma / Degree in Information Technology or related field.
- ITIL Foundation Certification or ITIL Practitioner Level Certification.
- A minimum of 7 years of experience in IT Change Management.
- Relevant Change Management ITIL certification and proven experience in managing IT changes.
- Strong understanding of IT infrastructure systems and change control processes.
- Excellent communication and stakeholder management skills.
- Indepth knowledge of ITIL Change Management principles and methodologies.
- Proven ability to manage multiple changes in a fastpaced IT environment.
- Strong leadership and decisionmaking skills.
- Analytical mindset with the ability to assess risk and impact effectively.
- Ability to work collaboratively with crossfunctional teams and influence stakeholders at various levels.
In-depth knowledge of ITIL Change Management principles and methodologies. Proven ability to manage multiple changes in a fast-paced IT environment. Strong leadership and decision-making skills. Analytical mindset with the ability to assess risk and impact effectively. Ability to work collaboratively with cross-functional teams and influence stakeholders at various levels.
Employment Type
Full Time
