Communication - Technical Support with German

• Process support requests;
• Analyze system logs;
• Remote troubleshooting;
• Consistently achieve client KPIs;
• Utilize and actively participate in the improvement in the existing client Knowledge Database;
• Provide high level of technical guidance and assistance in problem solving.

• Fluency in German (must be at least C1)
• Communicative level of English (at least B2)

• Base salary of 4000 BGN gross per month
• Fully paid initial training and onboarding.
• Work in Sofia Bulgaria
• 3 months from the office after that hybrid
• Assistance with accommodation and travel expenses if you need to relocate.
• Exciting career growth opportunities within the company.
• Supportive and collaborative team environment.
• Professional Development and Career Navigation programs to plan your career path.
• Participate in health and wellbeing initiatives.
• And much more!

• Free stay for 2 weeks in a hotel
• Reimbursement of travel expenses at the amount of up to 490 BGN after 6 months from your start date in the company
• The candidate can receive an advance in salary of up to 1056 BGN net (to pay for the rent)
• Relocation specialist available to help with finding accommodation open a bank account etc

german,customer service,customer support,technical support,troubleshooting,english