Communication - Technical Support with German
Communication - Technical Support with German
Posted on :
04-09-2024
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1 Vacancy
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Job Description
Project:
You will be supporting customers of an American multinational technology company that specializes in business communications particularly unified communications (UC) contact centers (CC) and related services.
Responsibilities:
- Process support requests;
- Analyze system logs;
- Remote troubleshooting;
- Consistently achieve client KPIs;
- Utilize and actively participate in the improvement in the existing client Knowledge Database;
- Provide high level of technical guidance and assistance in problem solving.
Requirements:
- Fluency in German (must be at least C1)
- Communicative level of English (at least B2)
What We Offer:
- Base salary of 4000 BGN gross per month
- Fully paid initial training and onboarding.
- Work in Sofia Bulgaria
- 3 months from the office after that hybrid
- Assistance with accommodation and travel expenses if you need to relocate.
- Exciting career growth opportunities within the company.
- Supportive and collaborative team environment.
- Professional Development and Career Navigation programs to plan your career path.
- Participate in health and wellbeing initiatives.
- And much more!
Relocation package:
- Free stay for 2 weeks in a hotel
- Reimbursement of travel expenses at the amount of up to 490 BGN after 6 months from your start date in the company
- The candidate can receive an advance in salary of up to 1056 BGN net (to pay for the rent)
- Relocation specialist available to help with finding accommodation open a bank account etc
german,customer service,customer support,technical support,troubleshooting,english
Employment Type
Full Time
Key Skills
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