What you will do:
- Communicate with customers via phone chat & email
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction representing a major brand
- Provide and maintain strong professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
What you will need:
- Fluent level of Czech (at least C1)
- Good level of English (at least B2)
- Communication skills
What you will gain:
- Standard salary of 1300 gross x 14 months
- MondayFriday 09:0018:00
- Monthly Performance Bonus up to: up 300 gross
- Paid holidays at higher rates according to Greek law
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