FTTH Engineer
FTTH Engineer
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Job Description
Job Title: FTTH Engineer
Reporting to: Operations Manager
Department: Gigaclear Installs
Working Pattern: Monday to Friday 8am to 5pm
Role Overview
The FTTH Engineer is responsible for the installation of Fibre to the Home broadband services to residential customers. As a customerfacing fieldbased role high levels of customer service and producing a quality service is paramount.
REQUIREMENTS:
Must have the following qualifications
S8
SA002
SA007
SA001
Confide Spaces
Can drive a mewp
Requirements
Responsibilities and duties
- Installation of FTTH broadband services to residential premises including carrying out external and internal cabling work.
- Working at heights up to 15 metres including working on Telegraph poles and ladders
- Delivering professional and quality customer service
- Selfauditing work to ensure it meets all company and client standards
- Ensuring all activities are carried out in line with Health and Safety standards including carrying out daily checks to ensure safe to use
- Maintenance of a clean and tidy environment at all times
- Prepared to work in all weather conditions
Skills and Qualifications
- A Full UK Driving License is essential due to the fieldbased nature of the role candidates must have held this license for 1 year and have a maximum of 6 points.
- Full training will be provided to the right candidate however candidates with experience working on the BT Openreach network and hold NRSWA Street Works qualifications are desirable.
- Be able to communicate effectively and professionally with customers and clients
- Proactive in the resolution of engineering obstacles with liaison with Team Managers
- Ability to take direction from management and carry out works in an efficient and timely manner
- Dedication to delivering high levels of customer service
Skills and Qualifications Computer literate with exceptional understanding of Microsoft applications Outstanding communication skills A positive and enthusiastic approach to work Good organisation skills Strong attention to detail Flexible approach to work location Experience in a Planning or related role Telecommunications experience or knowledge
Employment Type
Full Time
