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The main purpose of this role is to provide support to the Senior Compliance Officer ensuring that the firm adheres to its regulatory and legal requirements. In addition to this is to work in collaboration with the overall Operations Team to ensure timely settlement of trades and subsequent payment instructions. Within this role is the requirement to enhance external client service and communication. As part of the Operations Team other duties that must be managed to enable the smooth running of the overall operational function.
Client Onboarding
Account Opening Reporting
Compliance Screening Referrals Investigation and external communication with clients and counterparties as required
Reviewing and Approving Referred Funds In
Additional Information Requests to support accounts or payments
Payment Tracer/Recall Requests
Adding New Authorised Account Users
Changing Client Contact Details
Counterparty Communication Additional information requests
Review and Approve Private Client Payments Above 250k threshold
Action Trade Support Inbox
Action Online Payment Instructions Requiring Drawdown
Ad hoc Changes to Client Database (change code manager etc)
Online Demos
Online Portal Issues
HubSpot>isCT Sync
HubSpot Onboarding
Unlock Web Accounts
Resend Verification Emails
KYC Refreshes on Existing Client Base
Affiliate Approval and Registration
Client Statements Weekly / Monthly
Deposit Paid / Outstanding
Make recommendations to improve Systems and Controls
Cover duties required during times of holiday or sickness
Salary Band 2830k
23 Days holiday plus Bank Holidays
Annual performance Bonus to max 10%
Full Time