Donation Support Remote Call Center Specialist
Donation Support Remote Call Center Specialist
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0-1years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
300 Open Positions: Join Kingdom inQ Virtual Solutions Be a Force for Good
Requirements
Your Role:
- Manage Communication: Handle both inbound and outbound calls efficiently assisting donors with their contributions to various nonprofits.
- Exceptional Customer Service: Ensure each donor feels valued and wellserved addressing any questions and managing concerns with professionalism.
- Data Integrity: Accurately document all donor interactions in our database ensuring all followup actions are completed to maintain donor satisfaction.
- Flexible Scheduling: Choose from a variety of shifts across 24/7 operations aligning with your lifestyle and maximizing your potential.
We Value Your Experience:
- Proven Call Center Skills: With at least 6 months to 1 year of experience in call center environments whether remote or onsite you are well prepared to meet the specific challenges of this role.
- Drive and Dedication: We are in full swing with our pledge drive campaign and aim to fill 300 positions with dedicated individuals ready to maximize their shifts and impact.
- Flexible schedules available across 24/7 operations to fit your lifestyle.
Technical Requirements:
- System Specs: A PC with Windows 10 or 11 equipped with a dualcore 2.8 GHz or better at least 4 GB of RAM and a stable hardwired internet connection.
- Headset Specifications: A corded USB headset with noise cancellation is required; Bluetooth and corded earbuds are not suitable for this position.
Benefits
Benefits of Joining Our Team:
- Competitive Pay: Start at $1415 per hour with potential for increases based on performance.
- Career Advancement: Exceed performance metrics and open up opportunities for growth within our organization.
- Supportive Environment: Thrive in a team that values support and collaboration in pursuit of shared goals.
We are specifically seeking candidates with at least 6 months to 1 year of CALL CENTER experience, either in a VIRTUAL or ON-SITE setting. This experience is crucial in ensuring a match with the demands of this position.
Employment Type
Full Time
