Client Coordinator Remote
Client Coordinator Remote
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Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
- Cultivate and manage client relationships delivering exceptional customer service.
- Aid clients in understanding and utilizing our services and offerings effectively.
- Respond promptly to client inquiries and concerns through various communication channels.
- Maintain precise client records and update databases as necessary.
- Collaborate with the team to devise and execute strategies for enhancing client satisfaction and retention.
- Contribute to fostering new client relationships and business prospects.
- Manage client accounts diligently ensuring their contentment.
- Communicate with clients via phone email and chat offering comprehensive product and service information.
- Resolve client issues efficiently through troubleshooting and collaboration with team members.
- Assist in the formulation and implementation of client retention strategies.
- Previous experience in a customer service or clientfacing role preferred but not mandatory.
- Excellent communication skills encompassing strong written and verbal abilities and phone etiquette.
- Proficiency in multitasking and prioritization within a fastpaced environment.
- Detailoriented nature coupled with strong organizational skills.
- High school diploma or equivalent required.
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Employment Type
Full Time
