Bus Dispatcher
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Job Description
Job description
About the role
Responsible for the controlled operation of Vehicle/Driver dispatching and providing marshalling support at designated vehicle staging areas in support of Qatar Airways Group transportation operations.
Accountabilities
Operational
§ Provide internal and or external customer service, whether face-to-face, through e-mails, and or over the phone, at a level that either meets or exceeds expectations to support customers.
§ Perform regular vehicle inspection and communicate inspection result to 3PL logistics services providers and department management.
§ Provide vehicle staging area marshalling/Support.
§ Provide a single point of contact for drivers and department management.
§ Provide real-time solutions to resolve minor issues that may occur during a shift.
§ Frequent communication with department management team regarding fleet and driver status to ensure quality service is provided at all times.
§ Communicates all obstacles, poor driver performance, and operational challenges to Shift officer / Lead Transport Officer.
Employment Type
Full-time
