Insights Manager
Posted on :
28-12-2024
Employer Active
1 Vacancy
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Job Description
- Key job responsibilities
- Plan, scope and prioritize customer research studies, working backwards from customer needs to identify areas that can drive impactful customer experience enhancements, across all Amazon businesses.
- recommendations, reporting and presentation of results to senior management.
- Build and continuously improve processes to gather customer insights and optimize efficiencies.
- Work cross-functionally with peers/colleagues, and other research teams in Amazon, to align on methodologies, insights, and prioritize change needed to our customer experience.
- Build and manage vendor relationships with research agencies.
Employment Type
Full-time
Company Industry
Department / Functional Area
Key Skills
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