PampC Operations Coordinator
PampC Operations Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Collinson is the global privatelyowned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide marketleading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Visa Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.
Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition the success of our business is delivered through the diverse and talented team of over 1800 global colleagues.
Purpose of the job
The P&C Operations Coordinator will deliver a proficient high volume administration service across the entire employee life cycle.
You will bethe first point of contact for query resolution guidance or escalation where appropriate and overall help the wider P&C team to deliver an excellent service.
Key Responsibilities
Support the management of the busy centralised P&C inbox
Coordinate onboarding for new joiners andoffboarding for leavers
Ensure all Right to Work checks are carried out for new joiners plus ongoing checks with existing employees in relation to passport/Visa expiration
Accurately manage data in to the P&C system ensure that employee data/information is managed in accordance with GDPR
Assist with P&C audits/RFPs as instructed
Globally manage the Company Employee Recognition schemes
Contribute to the development/maintenance of P&C procedures process improvements and policies
Support P&C Advisors and Payroll with employees during Probation period
Knowledge skills and experience required
Proven track record in a busy and complex P&C administration role
Ability to accurately maintain a database
Proficient in Microsoft Office (Word Excel)
Knowledge of HR systems is advantageous (Cascade UKG Ready Workday)
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.
We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.
In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc)
Employment Type
Full Time
