Package Liaison
Package Liaison
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Salary Not Disclosed
1 Vacancy
Job Description
Package Liaison Charlotte (Part Time)
Availability Required: MondayFriday ( 12pm6pm)
Luxer One is looking for a professional organized and customerfocused individual to provide package management services to luxury apartment buildings in/around the Charlotte area. Come join our growing team!
This service representative will help organize and maintain package reception rooms/locker systems at apartment complexes located in the Charlotte area. The service rep will visit properties multiple times a week and perform various duties.
What You ll Do:
- Provide inperson support to residents having package questions/issues
- Log recentlydelivered packages into the propertys automated package management system
- Deliver packages to resident doors
- Organize packages within the room to make it easier for residents to find their packages
- Identify aging/stale packages and prepare them to be returned to sender
- Serve as a primary liaison between the property and the package management provider support team
- Deliver certain packages directly to residents doors
- Perform lightweight maintenance on the locker/package room management system
- Participate in the occasional outreach or visit to a prospective property for an audit or information drop off
This is a parttime role (Around 2030 hours a week). This role is also part of a new expanding service program with opportunities for growth as the program expands. As we add locations to the market this role could expand to take on additional hours and responsibilities.
Requirements
Who You Are:
- Professional and personable. You will be working in upscale apartment buildings and will be expected to create positive friendly relationships with both property managers and residents.
- 12 years of customer service experience required.
- Access to reliable transportation (e.g. a personal car or access to METRO) Ideally the candidate would live in or near the downtown Charlotte area.
- Comfortable using technology (you will be using a digital package management system and iPad)
- Good organizational and problemsolving skills
- This role involves regular physical activity including lifting and arranging packages some of which may be bulky. Applicants should be capable of comfortably lifting packages within legal guidelines and maneuvering within package storage areas.
- At least 18 years old.
- The abovelisted duties are not exhaustive and the employee may be required to perform other tasks as needed and assigned by the management team.
Benefits
What s In It For You:
- You ll have opportunities to advance. We re fans of helping our employees learn different aspects of the business be challenged with new tasks mentored and grow. We promoted 42% of our employees last year!
- As Luxens we celebrate one anothers differences and ideas. Were proud of our culture of diversity and inclusion and we have programs that bring us together on important issues and provide educational opportunities for all employees
- 401K with employer match
- Accrued PTO to relax recharge and rest
- Accrued Paid Sick Leave
- Liaison Uniform and Equipment Provided
Employment Type
Full Time
