Technical Account Manager

About Pasqal

PASQAL designs and develops Quantum Processing Units (QPUs) and associated software tools.

Our innovative technology enables us to address use cases that are currently beyond the reach of the most powerful supercomputers; these cases can concern industrial application challenges as well as fundamental science needs.

In addition to the exceptional computing power they provide QPUs are highly energy efficient and will contribute to a significant reduction in the carbon footprint of the HPC industry.

Job Description

As part of our strong growth we are recruiting a Technical Account Managerto reinforce our team. In this context your main missions will be:

• Act as the dedicated technical point of contact for the assigned customer
• Collaborate with the customer to identify and design use cases
• Provide technical guidance and support throughout the implementation process
• Conduct regular technical reviews and optimization sessions
• Provide regular training on latest updates on Pasqals solutions
• Translate customer needs into actionable technical requirements
• Coordinate with internal teams to resolve issues and implement solutions
• Monitor customer satisfaction and identify upsell opportunities for the commercial team

This list is non exhaustive

About you

• Master degree in Computer Science Engineering or related field
• 5 years in a technical customer facing role ideally in large accounts
• Strong understanding of quantum technology. Knowledge in neutral atoms nice to have
• Excellent communication skills both verbal and written
• Ability to explain complex technical concepts
• Problem solving skills and proactive approach to customer success
• Basic understanding of sales processes and customer relationship management

What we offer

• Beautiful brand new offices in Massy or Paris
• A flexible rhythm of facetoface work
• Type of contract : Permanent
• A dynamic and closeknit international team
• A key role in a growing startup
• Free time to train and go to conferences/meetups

Recruitment process

• An interview with our talent acquisition of 30.
• An exchange with Mourad CSO and Christophe Senior VP Sales
• A meeting with the team in our beautiful offices
• An offer !

PASQAL is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace as inclusion and diversity are essential to achieving our mission. We encourage applications from all qualified candidates regardless of gender ethnicity age religion or sexual orientation.