Bilingual Brand Advocate
Bilingual Brand Advocate
Posted on :
28-08-2024
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Job Description
Join our team and become a Customer Support Specialist for a leading global sports brand!
About the Role:
Were looking for a passionate and multilingual customer support specialist to join our team! In this role youll be the first point of contact for our Polish and English speaking customers resolving their inquiries and ensuring a smooth brand experience.
Youll be responsible for:
- Answering customer questions via phone email and chat in both Polish and English.
- Troubleshooting technical issues and providing detailed solutions.
- Researching and resolving complex customer inquiries.
- Upholding a high standard of customer service and building rapport with customers.
We offer:
- Salary of 3500 BGN gross.
- Fully paid training to get you up to speed.
- Monthly transportation/internet allowance of 50 BGN.
- Additional payment for night hours (if applicable).
- Bonus for important life events (marriage birth/adoption of a child graduation).
- Medical plan: health and dental care.
- Life insurance.
- Multisport Card (cofinanced by the employer).
- Discounts on various goods and services.
- Convenient office location close to bus stations and the metro in Sofia
Youre a great fit if you have:
- Fluency in Polish and English written and spoken.
- Excellent problemsolving and analytical skills.
- A passion for the sports industry (a plus!)
- A positive and professional attitude.
- Strong communication and interpersonal skills.
- The ability to work independently and as part of a team.
Ready to join a winning team Apply today!
Only local candidates please.
Remote Work :
No
Employment Type
Full Time
Key Skills
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