Senior Manager - Product Operations ProductOps - Riyadh Air
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Job Description
Riyadh Air (RX) headquartered in the Saudi Capital is the new national airline thats shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub a digitally native airline that will connect the kingdom to more than 100 destinations.
About the Role:Are you passionate about driving operational excellence for cuttingedge digital products Do you fluently speak the native languages of Product Engineering and Business If so we have the perfect role for you.
You will drive develop and scale the ProductOps capability within the Guest Experience Department. This is a role that leads NorthStar framing roadmap definition research operations and voice of customer to ensure the endtoend guest/staff digital products and experiences stays true to our digitally native vision.
Key to success you must ensure the daily management of digital operations including user testing and overall initiativelevel requirements to uphold the brand positioning and corporate mission. Further you will spearhead the improvement of operations particularly how products are built through process refinement craft workshops and design sprints. Drive product experimentations to facilitate insightdriven decisions and solution design inputs.
Your days will be spent orchestrating our product refinement and streamlining processes to deliver worldclass guest experiences. Naturally you have a sixth sense for problemsolving and an aptitude for multitasking.
About You:Degree qualified you possess a minimum of 8 years in a productled agile organization including 5 years in a Lead ProductOps/DesignOps role. Your niche is your expertise in the development of service design and product development for ground services. Wed love to hear from you even more if you have experience with productled growth in the B2C or product ecosystem space using Gen AI Design Thinking and Lean.
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.
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Employment Type
Full Time
