Hardware Service Engineer
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0 - 0 years
Not Disclosed
Salary Not Disclosed
Any Nationality
N/A
1 Vacancy
Job Description
- Troubleshoot, diagnose, and repair all Varian Medical Systems (VMS) equipment within an assigned service territory, including preventative maintenance, installations and upgrades per VMS guidelines.
- Manage time and maintain a schedule to include preventative maintenance, installations, and upgrades as well as incoming customer calls demonstrating the ability to assess and prioritize the urgency of customer requests and follow-through to completion.
- Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives.
- Examine difficult customer issues, diagnose, and resolve the issues and meet established FSE levels.
Employment Type
Full-time
