Live Chat Agent
Live Chat Agent
Posted on :
23-08-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Silpakorn University is seeking a dedicated and skilled Training Specialist to enhance the development and performance of our staff and faculty. We are seeking a skilled Live Chat Agent to join our team and assist customers
Responsibilities:
Product Knowledge: Develop a deep understanding of Braun Landscapes services pricing promotions and company policies to effectively communicate with customers.
Lead Generation: Identify potential sales leads through chat interactions and escalate them to the sales team as appropriate.
Problem Resolution: Address customer concerns and complaints with empathy and escalate complex issues to the appropriate department for resolution.
Upselling: Promote additional services or upgrades to customers based on their needs and preferences.
Collaboration: Coordinate with other departments such as sales marketing and operations to ensure a seamless customer experience.
Qualifications:
Proven experience as a live chat agent or in a customer service role.
Ability to multitask and prioritize in a fastpaced environment.
Familiarity with landscaping or similar industries is a plus.
Proficiency in CRM software and live chat platforms.
Benefits:
Opportunities for growth and advancement within the company.
Positive and collaborative work environment.
customer experience,chat,customer service,health care professionals,school boards,live chat management,online data entry
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
