drjobs Content Moderator with Croatian Language - Lisbon

Content Moderator with Croatian Language - Lisbon

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1 Vacancy
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Job Location drjobs

India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The project:

You will be providing services for a technology company that provides mobility services vehicle and scooter rentals car sharing and food delivery services. Globally it has 100 million customers and over 3 million drivers.
You will be reviewing content of a graphic nature and enforcing policy decisions related to content handling sensitive and complex issues faced by users to protect the platform and keep them safe.

Your Responsibilities:
  • Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;
  • Review classify and / or eliminate highly sensitive content uploaded by users according to the parameters defined by the client;
  • Make timely escalations that require special attention in accordance with established procedures and comply with all the orders instructions procedures related and complementary to the role;
  • Perform outbound calls during the investigation to collect proofs of their complains from drivers and customers.

To succeed in this role you will need:
  • Fluency in Croatian language (must be at least C1)
  • Communicative level of English language ( at least B2)

What you will gain:
  • Full time contract (40h/week)
  • Base salary without accommodation: 1295
  • Base salary with accommodation (room in shared apartment with bills included): 1040 only if you are currently living at least 100km away from Lisbon
  • The first contract for 12 months It is possible to sign a permanent one after 2 years (or renewing the previous one)
  • Public and Private health insurance provided by the employer
  • Airport pickup and administrative assistance with your registration in Portugal;
  • Refund of the flight expenses after 9 months after the 1st day of hiring;
  • Integration activities: Portuguese lessons sports and other opportunities for integration

croatian,croatian language,escalation management,escalation handling,english language,customer service,english,policy enforcement,content moderation

Employment Type

Full Time

Company Industry

Key Skills

  • Compliance Management
  • Information Management
  • Proofreading
  • Social Intelligence
  • Content Quality
  • Factual Information
  • Video Packages
  • Conduct Interviews
  • Records Management
  • Creative Content
  • Editorials
  • News Stories
  • Newsgathering
  • Content Reviews

About Company

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