E-Commerce Executive

Why buy a kids bike Children grow fast. Keeping up with their growth spurts can be costly and a hassle for parents. At the Bike Club we provide families with a sustainable and affordable option for getting their children active and enjoying the outdoors. We offer kids bike on a subscription service that can be exchanged as they grow. Not only are we disrupting the cycling industry but we are changing the world of consumer finance and creating a circular economy for bikes.

About the role
As an ECommerce Executive you will take ownership of our eBay store playing a crucial role in managing product listings driving sales and optimizing our online service and operations. You will also be part of expanding future channels to grow the ecommerce side of the business.

You will also play an important role in maintaining our visual merchandising representation via frequent data maintenance within Salesforce and Shopify.

Tasks

• Streamlining Processes: Improve and simplify the eBay selling process with the help of the Operations Project Manager.
• Collaboration with Partners: Work closely with external partners and the logistics team to ensure that products are wellorganized and correctly listed on eBay.
• Inventory Management: Keep track of all listed and clearance items in the Warehouse Management System (WMS) ensuring their status is always updated.
• Optimizing Listings: Create and improve eBay listings using popular keywords quality images and detailed descriptions following the Bike Club brand guidelines.
• Production Coordination: Coordinate with eBay mechanics both inhouse and outsourced to ensure enough bikes are built to meet sales goals.
• Pricing and Competitor Analysis: Monitor and adjust pricing strategies review listings for potential discounts and perform competitor analysis to stay competitively priced.
• Customer Service: Quickly respond to customer inquiries to maintain a high customer satisfaction rating.
• Promotions and Visibility: Enhance product visibility through promotions and seasonal deals with advice from the eBay Account Manager.
• Order Management: Oversee the entire eBay order process using Salesforce and eBay systems.
• Reporting: Provide regular reports on eBay inventory listings sales and other key metrics.
• Website listings: Manage the frontend display of all fleet bikes on our website by maintaining the correct SKU status within Shopify.

Requirements

Were looking for someone who will thrive in a fastpaced environment where two days are never the same. If this role excites you will also be an individual who:

• Minimum of 1 year experience working in an ecommerce environment.
• Fast learner capable of developing advanced handson knowledge of eBay.
• Frequent MS Excel user.
• Strong ability to analyse interpret and share sales data and analytics for use in forecasting production and internal comms.
• Excellent written verbal and image communication skills according to persona requirements with strong attention to detail.
• Strong practical & digital organisational skills.
• Commercially focused selfmotivated and able to lead and work within a fastpaced environment receptive to retail pressure.
• Ideally sufficient experience within similar roles or educated to degree level in a Marketing Operations or Business capacity.

Benefits

• Make a real impact in a role that blends passion with purpose. As an important member of our agile and strategic Merchandising team you will help scale the future of family cycling and sustainability.
• Join a small closeknit international team that thrives on open communication and minimal hierarchy.
• Thrive in a vibrant working space in Borough London
• Endless opportunities for professional growth and development in a fast changing and growing environment
• Work with the latest tools including a companyprovided laptop and enjoy an employee discount.

Ready to take your career into a higher gear with Bike Club Were keen to pedal forward with you on our team!

Apply Today! We invite you to forward your CV and a cover letter expressing your enthusiasm for the core values and vision of Bike Club. Join us and lets embark on this trailblazing journey together!