tele-sales
tele-sales
Posted on :
23-08-2024
Employer Active
1 Vacancy
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Job Description
Overview
The TeleSales position is crucial to our organization as it directly impacts our sales and revenue by acquiring new customers and upselling products or services to existing clients. Telesales representatives are our first point of contact with potential customers and play a pivotal role in building and maintaining strong customer relationships.
Key Responsibilities
- Engage with potential customers over the phone to promote products or services
- Initiate sales calls to prospective customers using a prepared script
- Understand and effectively communicate product features and benefits to potential customers
- Meet or exceed sales targets and goals
- Conduct market research to identify potential leads and evaluate customer needs
- Handle customer objections and concerns to close sales and establish rapport
- Follow up with customers to ensure satisfaction respond to inquiries and resolve issues
- Maintain accurate and uptodate customer records
- Collaborate with the sales team to identify and qualify leads
- Adhere to all company policies and procedures
- Utilize sales techniques to develop and expand the customer base
- Provide feedback and insights on customer needs and market trends
- Assist in the development and implementation of sales strategies
- Participate in ongoing sales training and development programs
- Contribute to a positive team environment
Required Qualifications
- High school diploma or equivalent
- Proven experience in telesales or a similar salesoriented role
- Demonstrated ability to meet and exceed sales targets
- Strong communication and interpersonal skills
- Ability to effectively persuade and negotiate with customers
- Excellent phone etiquette and active listening skills
- Ability to work in a fastpaced and dynamic environment
- Proficiency in CRM software and sales systems
- Exceptional customer service and problemsolving abilities
- Resilience and persistence in pursuing sales opportunities
- Ability to prioritize and manage time effectively
- Basic understanding of sales performance metrics
- Proactive and selfmotivated with a resultsdriven approach
- Flexibility to adapt to changing sales strategies and market demands
- Team player with a positive attitude and strong work ethic
negotiation,crm software proficiency,sales,customer objections handling,communication,sales strategies implementation,persistence,sales calls,customer relationship management,sales targets achievement,market research,customer service,sales techniques
Employment Type
Full Time
Key Skills
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