Customer Service Assistant
Posted on :
23-08-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-08-2024
Job Description
Required Languages:
- German: Professional proficiency (B2)
- English: Professional proficiency (B2)
- French: Fluent (C1)
Key Responsibilities:
- Coordinate travel arrangements for employees including planning and booking trips.
- Review and validate technician intervention documents ensuring the accuracy of service reports.
- Manage billing processes for interventions including preparing and issuing invoices.
- Send invoice reminders and manage payment followups.
- Prepare and issue monthly reports and dashboards.
- Assist in tracking and updating CRM tickets (Salesforce) handling and resolving CRMrelated issues.
Ideal Candidate Profile:
- Must have: Experience in export logistics and travel planning.
- Familiarity with SAP or similar systems.
- Experience in import/export is preferred.
Benefits:
- Compensation for overtime (TOIL).
- Observance of cantonal and federal public holidays including preworked leave days.
- Flexible working hours.
- Remote work options.
This dynamic role is perfect for someone who excels in managing complex logistics has a keen eye for detail and thrives in a multicultural environment. If you have the required language skills and experience in travel coordination we would be delighted to receive your application!
communication,sap,erp implementation project management,customer service,salesforce,crm,import export,french,german
Employment Type
Full Time
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