drjobs Engage Solution Consultant

Engage Solution Consultant

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1 Vacancy
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Job Location drjobs

India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Company Overview
Founded in 2018 Leena AI is an Autonomous Conversational AIBacked Employee Experience platform that is powerful flexible and can meet the needs of any enterprise. Trusted by over 5 million employees across companies like Nestle Puma AirAsia CocaCola Lafarge Holcim and Abbott we have transformed over 1 billion conversations. Leena AI has raised over 40 million from top Silicon Valley investors like Greycroft YCombinator Elad Gil and Bessemer Venture Partners.

Responsibilities :
  1. Support Employee Opinion Survey end to end delivery and results analysis and/or report implementation as needed as well as other feedback tools
  2. Encode employee engagement surveys and their configurations
  3. Understand the full tech architecture of the virtual assistants suggest improvements / changes as and when required. Lead Plan & Gather Business Requirements for the required solution.
  4. Ensure clients change requests are addressed effectively in a timely manner
  5. Take personal responsibility for E2E delivery of the requirements collaborating closely with business and technical team members (Architects Product/Engineering Team Data Engineers Analytics Developers Testers PM/Scrum Masters and Customer to deliver a solution that meets/exceeds partner expectations
  6. Work with customer and their integration partners to ensure the product is well integrated
  7. Architect and conceptualize the solution from initiation to completion meeting client requirements
  8. Support CSMs with data update/correction requests
Requirements :

Mandatory
  1. Six to ten (610) years of analytics experience preferably delivering an HR suite with a focus on Employee Experience/ Employee surveys.
  2. Good documentation skills handson knowledge on report making
  3. Thorough knowledge of REST/SOAP/OData APIs
  4. Wellversed with the working of API Testing tools like Postman SOAP UI etc.
  5. Experience using spreadsheet software such as Google Sheets / Excel etc.

Soft skills required
  1. Good interpersonal communication skills (Preferably English). Ability to interface with clients and articulate the solutions in simple & clear language
  2. Outofthebox thinking
  3. Analytical mindset

employee opinion survey,api testing tools,soap,integration,consulting engineering,articulate solutions,business requirements,employee engagement surveys,odata apis,csms,out-of-the-box thinking,analytics,spreadsheet software,analytical mindset,interpersonal communication skills,analytics experience,hr suite,rest,employee surveys,tech architecture,employee experience,customer

Employment Type

Full Time

Company Industry

Key Skills

  • Marketing
  • Business Process
  • Customer Service
  • Communications
  • Cloud
  • Products demonstration
  • C#
  • Database
  • CRM
  • Project Management
  • Client Relationship
  • Interpersonal skills
  • Sales goal
  • Sales Process
  • Analytics

About Company

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