Salesforce Manager

1. Excellent presentation and communication skills as this person will be representing me with my Business stakeholders.
2. Salesforce Service Cloud is a must and 100% technical to showcase delivery excellence.
3. Strong Management skills and a Thought leader in Salesforce Service Cloud. (Service Cloud is the most important)
4. Build relationship with different cross departments cross collaboration Product Owners/Managers

• Experience managing multiple teams (onsite/onshore) and own the delivery.
• Technical skills are listed below:
• Hands on experience in Apex and Lightning web components.
• Utilize standard Salesforce out of the box and Lighting Web Components functionalities:
• Utilize App Exchange
• Increase out of the box functionality minimum customization enhanced security
• Leveraging Back Office Data via Salesforce Interface
• Consume External APIs
• Expose Salesforce APIs
• Salesforce out of the box reports and dashboards
• CRMA knowledge
• Deployment process
• Review Code
• Approve PRs
• Deploy code to higher orgs
• Troubleshoot issues with deployment

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