Business Development Manager - North America
Business Development Manager - North America
Posted on :
23-08-2024
Employer Active
1 Vacancy
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Job Description
Job Description:
- Directly responsible for growing sales and market share of expendables in North America accountable to achieve sales targets for expendables:
- Manage & support local distributors in growing sales
- Provide technical support to NA customers with support from central technical teams in Europe.
- Support expendable installation at the customer site if/when required.
- In permanent contact with the various internal departments ensure timely and qualitative processing and delivery of expendable quotes and orders.
Responsible for hot and cold repairs in North America:
- Main point of contact for emergency repairs or planned maintenance operations.
- Manage relationships with local installation partners. Provide information and training on our range of solutions.
- Coordinate with SEFPRO technical experts to recommend the best solutions for customer repairs.
- Follow up and coordinate the supply of material for repair projects from our local inventory.
- Provide onsite customer support for product installation. Collaborate with installation companies & partners during installation of Care products.
Field sales role to cultivate customer proximity and identify opportunities for all SEFPRO solutions:
- Represent SEFPRO in our customer plants follow up on the performance of our solutions (furnace refractories expendables monitoring installations...)
- Present all range of SEFPRO solutions as required. Identify crossselling opportunities and generate leads for the NA sales team. Strong collaboration with NA sales managers.
- Generate & follow up on quotes for opportunities identified during visits (expendables repairs services).
- Support with 3D scans and other service interventions at customer plants.
- Support sales managers in SEFPRO Care and expendable promotion to their customers.
Required Experience:
- This role must have technical expertise in the glass industry industrial ceramics materials and/or refractories. Willingness to learn all about glass furnaces and their operations with a focus on refractories.
- 24 years of professional experience ideally related to glass production or refractories. Recent graduates in Ceramics will also be considered.
- The position must also possess the ability to build strong relationships with customers and influence customer decisionmaking through effective communication material knowledge and understanding of customer requirements.
- This candidate must also be a dedicated selfstarter with a high degree of motivation. Reactive to customer requests and driven to grow and develop a business.
- Willingness to travel >75% of the time for customer site visits primarily in North America.
MUST HAVE
- This role must have technical expertise in the glass industry industrial ceramics materials and/or refractories. Willingness to learn all about glass furnaces and their operations with a focus on refractories.
- 24 years of professional experience ideally related to glass production or refractories. Recent graduates in Ceramics will also be considered.
- Ability to build strong relationships with customers and influence customer decisionmaking through effective communication material knowledge and understanding of customer requirements.
- This candidate must also be a dedicated selfstarter with a high degree of motivation. Reactive to customer requests and driven to grow and develop a business.
- Willingness to travel >75% of the time for customer site visits primarily in North America.
market share growth,ceramic,communication skills,cross-selling,sales,material knowledge,technical support,refractory,lead generation,customer relationship management,sales management,field sales,industrial chemicals,glass etching,business development
Employment Type
Full Time
Key Skills
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