Senior Expert Artificial Intelligence

Lead the integration and optimization of Natural Language Processing (NLP) technologies within the telecom sector, ensuring the development of innovative solutions that enhance customer experience and operational efficiency.

Design and oversee the implementation of advanced Chatbot architectures tailored to address specific telecom industry challenges, leveraging cutting-edge AI techniques to deliver personalized and efficient customer interactions.

Develop and execute strategies for the deployment of GenAI solutions across various telecom applications, driving business growth and customer engagement through intelligent automation and predictive analytics.

Manage relationships with AI vendors and partners, evaluating and selecting suitable technologies and solutions to meet the evolving needs of the telecom sector, ensuring seamless integration and maximum ROI.

Utilize AI and machine learning algorithms to analyze telecom data, extracting actionable insights that inform strategic decision-making processes, from network optimization to customer segmentation and marketing strategies.

Collaborate closely with cross-functional teams and OpCos, including product development, marketing, and customer service, to identify opportunities for AI-driven innovation and ensure alignment with business objectives and customer needs.