Greetings from Maneva!
Job Description
Job Title Network Engineer
Location Bangalore
Experience 3 10 years
Notice Immediate to 15 Days
Requirements:
- troubleshoot diagnose and solve customer issues.
- should be ready to work in flexible shifts
- implement change requests for managed service customers providing 2nd & 3rd level troubleshooting support.
- point of technical escalation.
- effective and prompt communications with clients and internal staff/management.
- provide input to constantly improve our products and services to add value for our customers and shareholders.
- document precise and detailed diagnostic information for every assigned customer support ticket.
- handle any additional maintenance and/or service related activities as they arise.
- obtain and/or maintain up to date certifications for all products supported.
- analysis recommendation and implementation of new technologies.
Technical skills
- firewall troubleshooting (FortiGate ASA Palo Alto SSL & IPSec VPN).
- loadbalancers/WAF (Kemp & FortiADC).
- SSL VPN deployments.
- security policies creation and modifications (audit reviews).
- deep understanding of TCP/UDP/ICMP & Stateful/Stateless protocols.
- demonstrates an understanding of packet flow in the OSI model.
- experience with ticketing software (ServiceNow).
- IPT/VoIP experience.
Certifications:
- Cisco Certified Network Professional (CCNP) minimum.
- IPT or VoIP qualifications (ideal).
- technical background in computer networking and security architecture.
- motivated and ability to manage workload based on urgency.
- strong communication skills (explaining solutions to clients providing recommendations and safe implementations).
- ability to work to project deadlines take ownership and work closely with the team lead.
Other requirements: Must be willing to work on shifts 2 days Week OFF may be rotational.
If you are excited to grab this opportunity please apply directly or share your CV at and