Turn Pages into Engagement: Lead Social Engagement in Retail Tech
Our client Technic Business Solutions has been a trailblazer in the office equipment industry since 1976 offering cuttingedge solutions that empower businesses to thrive. Specializing in innovative products such as laser printers and advanced network infrastructure they are trusted partners of global brands like Epson Sharp and HP. Known for their commitment to quality and exceptional customer service our client sets the gold standard for reliability and innovation in the retail tech space. By joining their team you will be part of a dynamic environment that values creativity professional growth and a balanced worklife experience allowing you to elevate your career while shaping the future of office solutions.
Setting the Stage:
Be part of our client s team as a Social Media Manager where you ll develop and implement digital strategies create compelling content and manage online communities. You ll track performance metrics and optimize campaigns ensuring increased engagement and follower growth while contributing to the company s innovative presence in the retail tech industry.
Employment Type: Indefinite term type contract
Shift: MONDAY TO FRIDAY 10:00 AM to 7:00 PM COL time.
Work Setup: Onsite Bogota/Medellin
Commanding the Digital Stage: Responsibilities That Lead to Success
Social Media Strategy:
- Develop implement and manage social media strategies to achieve business goals and enhance online visibility.
- Create and oversee social media content calendars to ensure consistent and compelling messaging across all platforms (e.g. LinkedIn Facebook Twitter Instagram).
- Monitor industry trends tools and applications to optimize social media presence and content.
Content Creation & Management:
- Collaborate with marketing and design teams to produce highquality engaging and original content including graphics videos and blogs.
- Write edit and proofread social media posts to ensure they are onbrand and resonate with the target audience.
- Manage the company s social media accounts including posting content responding to comments and engaging with followers.
Analytics & Reporting:
- Track and analyze key performance metrics (KPIs) for social media campaigns such as engagement rates follower growth and ROI.
- Provide regular reports to management on social media performance offering insights and recommendations for improvement.
- Use datadriven insights to refine and enhance social media strategies.
Community Management:
- Engage with the online community by responding to comments messages and inquiries in a timely and professional manner.
- Build and nurture relationships with key influencers and stakeholders in the industry.
- Foster a positive online community by encouraging usergenerated content and managing potential issues or crises effectively.
Requirements
Tools of the Trade: Skills and Experience
- English Level: C1 C2.
- Proven experience as a Social Media Manager or in a similar role preferably within the IT or technology sector.
- Strong understanding of social media platforms trends and best practices.
- Excellent writing editing and communication skills.
- Proficiency in social media management tools (e.g. Hootsuite Buffer) and analytics platforms (e.g. Google Analytics Facebook Insights).
- Creative mindset with the ability to develop innovative content ideas.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Bachelor s degree in Marketing Communications or a related field preferred.
Benefits
Sow the Seeds of Success:
- 5 Days work week
- Prepaid medicine
- WorkItems (laptop mouse and headset)
- Indefinite term type contract
- 5 extra days of vacation leave (20 in total) that could be monetized.
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations Bogot and Medellin
- Upskilling: Emapta Academy
Your Future Team at Emapta Latam
Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010 Emapta has pioneered personalized outsourcing solutions empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our stateoftheart facilities competitive compensation and a supportive work environment that fosters professional growth. With over 720 clients worldwide and a team of nearly 7400 talented professionals Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia where your skills are valued and your career ambitions are supported.
#EmaptaExperience
Tools of the Trade: Skills and Experience English Level: C1 - C2. Proven experience as a Social Media Manager or in a similar role, preferably within the IT or technology sector. Strong understanding of social media platforms, trends, and best practices. Excellent writing, editing, and communication skills. Proficiency in social media management tools (e.g., Hootsuite, Buffer) and analytics platforms (e.g., Google Analytics, Facebook Insights). Creative mindset with the ability to develop innovative content ideas. Strong organizational skills and the ability to manage multiple projects simultaneously. Bachelor s degree in Marketing, Communications, or a related field preferred.