Store Manager - Home Box Qatar
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Job Description
Customer Focus
Effective resource planning for customer service
Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills
Implement a high standard of customer focus within the store
Regularly assesses customer service standards within store
Create seamless customer service orientation among store employees by ensuring timely and efficient customer service
Ensure customer needs are met and complaints/queries are resolved in a timely manner
Assess mystery shopping feedback and prepare action plan for improvement
Employment Type
Full-time
