IT Infrastructure Engineer - Marvel Technology

• Managing the Office Server infrastructure AD Server File Server onpremises Exchange Server Web Server Etc.
• Monitoring system performance and troubleshooting issues.
• Managing the Office network infrastructure routers switches & firewall
• Monitoring network performance and troubleshooting network issues.
• Managing Office 365 and Azure AD.
• Managing Microsoft Intune.
• Managing Microsoft planner.
• Managing backups and ensuring data integrity.
• Managing the Office Website CMS and uploading/updating news articles and content on the Office website.
• Managing the AVAYA telephony system.
• Create new users to AD & create mailboxes assigning licenses to users.
• Assigning/Managing the permissions for users on SharePoint/ Teams
• Creating the email template and sending out the bulk emails using Mailchimp as per the requests
• Monitor the Office infra resolve the issues and provide necessary technical support to users.
• Perform periodic updates on servers and workstations to ensure performance and security.
• Troubleshoot hardware and software problems take appropriate corrective actions and/or interact with IT staff or vendors in performing testing support and troubleshooting functions.
• ArcGIS software support.
• Managing Palo Alto Cortex and Qualys on Office workstations ensuring all agents are up to date installing agents on new machines and responding to security alerts.
• Managing Office AWS account.
• IT budget calculation and purchase.
• Administration of attendance management system.
• Create and edit SharePoint sites and give permission for users.
• Provide support for the Bahrain databank project.
• Provide enduser and technical support for O365 services (SharePoint OneDrive for Business Teams Azure Active Directory).
• CreationmodificationDeletion and management of recipient mailbox mail Contacts Distribution List Linked mailboxes and Resource mailboxes.
• Coordinate with Vendors for Hardware Dispatches/Part Replacement at data centers.
• Sending Email campaign through MailChimp.
• Administration of Air table and data handling.
• Provide support for infrastructure migration to AWS Cloud as per IGA cloud policy.
• Manage the infrastructure on AWS cloud (EC2 RDS S3 backup and VPC etc....)
• Provide support for updating current Attendance system with updated features(workflow) with the help of thirdparty provider.
• Setting up the systems on SharePoint based on the team requests.
• Technical support for all Office development projects.
• Documenting system configurations and procedures
• Administration of the Zendesk platform.
• Providing technical support to endusers for Hardware software and networking issues.
• Installing configuring and troubleshooting desktop computers laptops printers and other peripherals
• Setting up and maintaining user accounts and profiles
• Training endusers in basic computer skills and software applications.
• Maintaining inventory of hardware and software assets
• Documenting support activities resolutions and procedures.
• Set up BOD and CEOs meetings (MS teams zoom etc.)

Job Type: Fulltime

Pay: BD800.000 BD1300.000 per month

Application Deadline: 30/09/2024