Senior Data Analyst Retention Analytics Team

Job Description

Hi there!
We are Semrush a global IT company developing our own product a platform for digital marketers. New stars are born here so dont miss your chance. This is our Senior Data Analyst role for those who strive to implement functional processes and drive them to full completion.

Tasks in the role

• Supports the development implementation and deployment of advanced analytics on Retention division data focused on tools products and customer insights
• Connect qualitative and quantitative research and analysis to data systems developing analytics for Retention stakeholders
• Conduct scenario analysis of product insights and customer behavior to identify datadriven opportunities for improvement of customer retention and profitable growth
• Analyze report and track information to identify data patterns and customer pain points using multiple sources of data including structured and unstructured customer data benchmarks and operational data working closely with the Voice of the Customer Program Manager
• Analyze customer segments and product experiences to create meaningful reports and insights to support hypotheses which will drive testing
• Provide experienced analysis of existing data and data structures and satisfy adhoc reporting/analysis requests
• Create reporting specifications for new reports/dashboards/analytical tools and perform testing/validation; ensure integrity accessibility and accuracy of reports/dashboards and data structures; review and approve user requests for access to reporting data and tools
• Consult with Retention division staff to identify new business reporting needs and provide guidance and interpretation of complex environments and data
• Document data analysis efforts (data sources reporting specifications tools issue/problem resolutions)
• Perform migration and conversion of data as needed in support of analysis efforts
• Take full responsibility for our GCP environment and projects
• Use data science principles to drive actionable insights for the business
• Ensure UI/UX best practices are applied in dashboards or reports

Requirements

Who we are looking for

• Ability to build automate and maintain data systems and pipelines
• Handson experience with SQL database design
• 2 years of experience with programming languages such as Node. Js Python GoJava C# Ruby or PHP
• 2 years experience working with Cloud Platforms
• Experience with Cloud scheduling cloud storage and Virtual Machines preferably within GCP
• Working knowledge of data extraction using API calls
• Excellent written and spoken English skills
• Has developed machine learning models in the past to support retention or sales business needs (e. G. Classification models or forecasting)
• Experience in designing dashboards in business intelligence tools like Tableau or PowerBI

They say there are no perfect candidates but that might well be you if

• Experience with GCP is a h2 plus.
• You share our common values: Trust because we prefer to speak up and be our true selves; Sense of Ownership because its not worth wasting time on something you dont believe in; and enthusiasm for Constant Change because we are always looking to make things better.

We will try to create all the right conditions for you to work and rest comfortably

• This is a workfromoffice role but you have the flexibility to #wfh for various reasons.
• Flexible working day start
• Unlimited PTO
• Hobby benefit
• Breakfast snacks and coffee at the office
• Corporate events
• Training courses conferences
• Gifts for employees

Finally a little more about our company

Weve been developing our product for 16 years and have been awarded G2s Top 100 Software Products Global and US Search Awards 2021 Great Place to Work Certification Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.

users in America Europe Asia and Australia have already tried Semrush and over 1000 people around the world are working on its development. The Semrush team is constantly growing.

Semrush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race religion creed color national origin sex pregnancy sexual orientation gender identity gender expression age ancestry physical or mental disability or medical condition including medical characteristics genetic identity marital status military service or any other classification protected by applicable local state or federal laws. All employment decisions are based on business needs job requirements merit and individual qualifications.