Maintain and customize CRM Sales, Service and Community Cloud implementations.
Interact with business users to conduct needs assessment study, prepare scope of works, and functional specification document for new applications or modifications to the current applications
Strong business analysis and functional experience, including requirements gathering, creating/documenting/deploying solutions to end users
Design and build high-performance, reusable, and reliable Apex code with best practices using Salesforce functionality (APEX, SOQL, SOSL, Lightning Components, etc.)
Salesforce Administration & development of Process Builders, Workflows, Validations, Object Model, Profile/Role/Permission Set, Security etc.
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