Senior Account Manager - Future Opportunity

Please note: This is a Talent Pipeline role not a live opening. Well be in touch when a fitting role becomes available.

hedgehog lab is on the lookout for exceptional individuals to join our talent pipeline where every project is an opportunity to exceed expectations and redefine whats possible. Our culture thrives on turning constraints into catalysts for innovation empowering our team to unleash their full potential and deliver unparalleled value to our clients. Beyond our awardwinning work were also known for our Flexacertified company culture.

hedgehog lab is a humancentred global tech consultancy. What sets us apart Our unwavering commitment to going above and beyond meeting every challenge with passion and curiosity. We take immense pride in our role as trusted partners for businesses worldwide where we harness cuttingedge technologies to sculpt digital products that not only meet but exceed expectations leaving a lasting impact on our clients and their industries.

Preferred Location: Manchester

The Potential Opportunity

• Take ownership and / or support with the growth of client accounts
• Representing the lab as the trusted advisor to clients demonstrating and delivering value
• Providing the voice of the client internally to galvanise delivery teams around the objectives and expectations of your clients
• Strategic account planning to identify opportunities for growth for the lab and mitigate risks / threats to the relationship
• Lead new business efforts within your accounts by proactively seeking and converting new opportunities for hedgehog lab engagements
• Accurate forecasting of growth opportunities and reporting on expected billings
  

About you

• Demonstrable experience in developing/establishing longterm strategic relationships
• Proven track record of presenting to senior stakeholders (whether clients external organisations or internal leadership)
• The ability to ideate problem solve and communicate how digital products will deliver success
• Passion for driving meaningful results for clients and the agency
• Business case ROI
• Strong presentation and communication skills; compelling storytellers welcome!
• Naturally curious and inquisitive in nature
• Knowledge and understanding of digital product delivery methods waterfall agile kanban scrum
• The appetite to drive change and improvement with our clients and within the agency and you enjoy (or lean into) influencing positive change in those around you

Note: Research shows that women and individuals from underrepresented backgrounds often refrain from applying to positions unless they meet all the specified criteria. If you believe you possess the necessary qualities for this role but do not fulfil every requirement dont hesitate to apply. We actively encourage you to showcase your skills and what you can contribute.

Why hedgehog lab

• Rated #1 in the UK onClutch for mobile development
• Our People are our greatest asset and we are so proud to have been certified as a Great Place to Work as rated by 93% of our business.
• Were a fully Flexified Employer certified by Flexa. We know a one size fits all approach doesnt work for everyone we work with our employees to establish a model that benefits both parties.
• We received the Advanced Award in the North of Tyne Combined Authority Good Work Pledge
• Check out our reviews!
• Inclusive environment. We never discriminate based on race colour religion gender gender identity sexual orientation nationality genetics disability or age. From menopausal support to neurodiversity adjustments well continue to foster an inclusive culture at the lab where everyone can let their authentic selves shine.

What we offer:

36 days paid holidays including bank holidays.

Flexible working environment. We understand that not one approach fits everyone. Whether they are working from the office or home we fully support our team in whichever way they prefer to work.

Enhanced parental policies.

A transparent and open company culture where politics are shunned and everyone works as a team.

Annual learning & development budget plus 4 days L&D leave which renews every year.

Annual wellbeing budget plus 2 paid wellbeing days to use as you feel fit.

Free therapy sessions with Spill. Mental health is paramount to us. Our partner Spill is a Slackintegrated therapy app available to all our staff at no extra cost.

Bippit financial wellbeing service gives everyone access to a professionallyqualified financial coach tools and resources to alleviate money stresses.

Bupa health plan. This cash plan enables UK employees to claim back cash back for a selection of routine health expenses.

1 volunteering day a year. Volunteer and contribute to a cause of your choice

Monthly payday socials and annual Summer and Christmas parties. We also like to celebrate important cultural milestones.

CycletoWork scheme

Hubble coworking space for those who work further away from our offices

Diversity & inclusion statement

We strongly believe that having diversity within our team is integral to doing our best work and creating the most innovative products for our customers. We encourage people from underrepresented backgrounds to apply to our roles.

Were a familyfriendly employer with a culture based on trust autonomy and flexibility. With a current 85% FlexScore were learning as we go. By listening to our team and always asking for feedback we can continue to improve and offer a working environment worthy of attracting the most creative and dedicated people in technology.

If you require any adjustments to submit an application for a vacancy or if you require any reasonable adjustment should you be invited to interview please let us know.

For any questions about this role or future opportunities please contact Holly Orange Talent Acquisition Adviser at or