Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailWHO WE ARE:
Great Events by Great People.
We are CloserStill. We run more than 100 marketleading B2B events and gatherings focused on the Business Technologies Healthcare and Future Transport and Infrastructure sectors.
We are committed to excellence and innovation in our business operations and in our brands. Resulting in widespread recognition including numerous accolades and prestigious awards for our events like the London Vet Show and Learning Technologies to Tech Show and DevLearn we were honoured to have been named in The Sunday Times Top 100 Best Companies to work for three consecutive years from 2018 to 2020.
But we are nothing without our CloserStillians. We are committed to building an environment for our workforce to excel.
The Role
The Operations Coordinator will work as part of the operations team to assist with the delivery of events mainly focussing on the French portfolio working within the agreed deadlines and budgets. This person must be a highly organised selfmotivated friendly helpful and extremely efficient individual who is keen to learn and work on their own initiative.
Key Responsibilities:
Provide proactive customer service including troubleshooting and resolving exhibitor issues
Assist exhibitors via inbound and outbound phone calls & emails responding within 24 hours
Act as a liaison between the exhibitors and internal departments from the point of booking by the sales team to the exhibition
Creating and sending chasers/reminders / show information emails to collect information/paperwork
Communicate relevant show information professionally to customers
Assist with managing and maintaining floorplans
Ensure official contractors venues and show teams are kept fully up to date with show information e.g. floorplans and exhibitor lists
Chasing exhibitors and contractors for the relevant paperwork
Maintain the show online technical manual
Produce quick guides
Manage the onsite offices as and when required
Manage onsite team accommodation in line with a set budget
Order onsite equipment and services such as furniture telecoms and catering in line with a set budget
Preparing onsite crates and equipment for delivery to the venue
Maintenance of internal databases and documents
Liaison with contractors suppliers venues show teams and exhibitors
Providing officebased support during times when the operations team is onsite
Any other ad hoc duties as deemed necessary
Qualities/Skills Required:
Fluent in French and English
Team player
Excellent telephone manner is essential
Excellent communication and interpersonal skills
Excellent time management organisation and prioritising skills
Ability to meet deadlines
Excellent attention to detail and accuracy
Happy to travel
Happy to work weekends and early / late hours when required
Positive enthusiastic approach and works on their own initiative
Ability to multitask and remain patient and calm under pressure
Excellent PC skills
IT Skills Required:
Word
Excel
Outlook
CloserStill Media reserves the right to request a DBS or credit check should the role require it.
We do not offer sponsorship of this role
CloserStill Media reserves the right to request a DBS or credit check should the role require it.
DIVERSITY AND INCLUSION:
CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.
We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age ethnicity religion or beliefs sexual orientation gender identity family or parental status or disability status.
Full Time