Unlicensed Sales Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job description
Job Description:
Snoonu, a leading online delivery service in Doha, Qatar, is seeking a part-time Online Web Chat Assistant to join our team. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a similar role.
Responsibilities:
- Respond to customer inquiries and issues through online web chat in a timely and professional manner
- Provide product information, resolve complaints, and offer solutions to customers
- Collaborate with other team members to ensure a seamless customer experience
- Assist in monitoring and managing customer feedback and reviews
- Help in troubleshooting technical issues and escalating complex problems to the appropriate department
Requirements:
- Dedicated and resourceful individual with a strong sense of customer service
- Ability to engage in strategic planning and effective people management
- Excellent written communication skills with attention to detail
- Proficiency in using online chat platforms and customer service software
- Knowledge of customer service best practices and procedures
Benefits:
- Dental insurance
- Visa sponsorship
- Vision insurance
Employment Type
Full-time
