Are you looking to be part of a growing company with a teamoriented startup business culture As a Growth Associate you will be engaging firsthand in an integral part of the business development of our organization communicating with key business areas and having the opportunity to growth within the company.
FUNCTIONS
Team Support:
- Collaborate crossfunctionally within all levels of the organization communicating assisting and followingup with external and internal teams and providers
- Assist the heads of divisions and general manager
- Day to day support escalation issue resolution reporting
Partnership and Providers:
- Identify contact and evaluate possible country partners and providers
- Communicate directly with external associates partners and providers to track ongoing processes request info and attain appropriate completion of tasks.
Client Relationship:
- Assist your team to increase customer loyalty and retention.
- Build and maintain strong relationships with key customers.
- Lead recurring calls and videoconferences to keep customers informed of key processes and issues.
- Ability to support and help with contacting answering following up and reviewing leads.
- Identify and support new opportunities (crosssell and upsell).
Client Management & Support:
- Support client operations including; changes in customer service tracking additional services inventory transfers billing and invoicing contract and agreements maintenance issue resolutions incidents etc.
- Keep client information and tasks up to date in the company software.
Requirements
REQUIRED QUALIFICATIONS
- Fluent spoken and written English (or English as a first language). Candidates with fluent English or foreigners living in the country.
- Fluent or Advanced spoken and written Spanish.
- Bachelor s Degree or equivalent experience also accepting University Internships
- Recent graduates or about to graduate with a degree in Business Administration International Business Communication Marketing or related careers.
- 1.5 years of experience working with customers (ideally foreign customers)
- Proactive Organization and Teamwork.
- Knowledge of Office (Excel intermediate Word and Power Point).
- Excellent written and verbal communication skills in English.
- A desire to learn and grow within an organization.
- Ability to understand legal and other related services.
- Strong phone presence engaging and comfortable initiating conversations.
- Organized selfstarter and proactive problem solver.
- Comfortable working in a dynamic fastpaced environment.
- Strong interpersonal skills.
- Great Team Player.
Benefits
TERMS
- Position Type: Full time
- Hiring: terms depend on your immigration status.
- Work Modality: Inperson at office.
- Office location: Miguel Hidalgo Ciudad de Mexico
- Occasional travel within the city.
- Compensation:MXN based on candidates profile.
- Direct coordination with the owners of the company.
About Easyco:
Easyco provides company registration compliance and other BPO services globally. Easyco takes pride in being a pioneer in tackling complex company registration processes and offer a range of corporate legal accounting and tax services with an excellent track record.
Job Types: Fulltime NewGrad
COVID19 considerations:
COVID19 considerations: COVID19 tests might be carried out by the employer at their discretion.
REQUIRED QUALIFICATIONS Fluent spoken and written English (or English as a first language). Candidates with fluent English or foreigners living in the country. Fluent or Advanced spoken and written Spanish. Bachelor s Degree or equivalent experience, also accepting University Internships Recent graduates or about to graduate with a degree in Business Administration, International Business, Communication, Marketing or related careers. 1.5+ years of experience working with customers (ideally foreign customers) Proactive, Organization and Teamwork. Knowledge of Office (Excel - intermediate, Word and Power Point). Excellent written and verbal communication skills in English. A desire to learn and grow within an organization. Ability to understand legal and other related services. Strong phone presence, engaging and comfortable initiating conversations. Organized, self-starter and proactive problem solver. Comfortable working in a dynamic fast-paced environment. Strong interpersonal skills. Great Team Player.