Provide exceptional customer engagement by chat, email, Zoom, and phone channels, ensuring a positive and personalized customer experience
Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB
Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services
Capture customer insights such as trends and paint points to help optimize product and marketing strategies and improve customer satisfaction
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