Assistant Store Manager

KEY PERFORMANCE INDICATORS:

• Store target and personal target.
• UPI (Unit Per Transaction).
• Conversion rate.
• Compliance with policies and procedures.
• Maintain high standards of professionalism and customer service (FERRARI experience).
• Visual appeal / Merchandising of the store.

KEY TASKS:

• Shop / Store Maintenance:
  • Participate in the daytoday running of the store.
  • Ensure the store and displays are clean and tidy at all times.
  • Receiving deliveries unpacking and reshelving or storing stock on the managers instruction.
  • Replenishing shelves.
  • Assist with regular stock checks and stock takes.
  • Assist in changing displays of shop stock.
  • Being vigilant at all times and help minimize stock loss.
• Sales / Transactions:
  • Operating the till and accurately handling cash/card transactions under the managers supervision or instruction.
  • Assist with cashing up procedures.
  • Meeting sales targets on a weekly/monthly basis.
• Customer Service:
  • Assisting customers with locating merchandise offering advice and answering queries or concerns.
  • Keeping up to date with product knowledge.
  • Informing the public of any sales or new stock.
  • Constantly update customer base.
• General:
  • Opening and closing of the store.
  • Refer any issues regarding customer care to the store manager.
  • Housekeeping.
  • Adhere to Health and Safety practices/codes.
  • Adhere to company policies and procedures.
  • Any adhoc duties as required from time to time.

EXPERIENCE KNOWLEDGE SKILLS AND ABILITIES:

• Experience:
• Knowledge:
  • Matric.
  • Basic knowledge of arithmetic.
• Skills:
  • Good communication and presentation skills (written and verbal).
  • Good problemsolving skills and a creative approach for new ideas.
  • High level of organization.
  • Good teamwork skills.
  • Computer literate.
• Ability:
  • Target driven.
  • Selfmotivated.
  • Adaptability. Stress management.