The MRAS Business Analyst will
- Consult with the ServiceOntario business/policy area to document the business requirements for Phases 2 & 3 which are the Send and Receive notifications.
- Liaise with the System scope vendor to clarify/confirm what information needs to be provided to them.
Resource responsibility will include:
- Applying indepth knowledge concepts and principles of performance measurement process improvement and business analysis
- Collecting synthesizing analyzing and using data as part of the performance measurement and business case development for business improvements
- Leading and facilitating discussions and presentations to gather ministry program information recommend solutions
- Leading initiatives that will offer business improvements
- Partnering with stakeholders to develop an understanding of their business foster and champion innovation
- Providing options recommendations and advice related to issues opportunities and challenges experienced by the practice
- Working in effective collaboration with OPS partners and with ministries
Requirements
Experience and Skill Set Requirements
Business Analysis
- You can identify opportunities to streamline scale and continuously optimize initiatives considering the best available evidence
- You have led and facilitated structured workshops and discussions to gather information from ministry staff partners and stakeholders
- You can evaluate assess and provide strategic analysis of complex information and initiatives and prepare recommendations and solutions that translate business priorities into implementable actions
- You have played a lead role in the development of environmental scans document analysis and business cases in order to identify trends and develop recommendations and forecasting tools for strategic planning and/or business improvement initiatives
- You are a strategic thinker that gathers information systematically considering risks factors and range of issues in order to develop strategic planning and business improvement recommendations
- Experience with Agile methodology within the Software Development Life Cycle is an asset.
Data Analytics and Measures
- You have led the development and implementation of performance measurement frameworks and indicators
- You can design and employ tools and processes to support colleagues and partners in identifying risk assessing value and developing improvement initiatives
- You are skilled with data collection analysis and visualization tools and techniques (e.g. MS Excel PowerBI)
Relationships and Influence
- Consultation and relationship management skills to build sustainable relationships throughout the ministry in order to develop support for strategic planning business improvement and innovation work
- You have led/participated in consultation with crossministry partners stakeholders and external groups acting as subject matter expert
- You exercise good judgment and communicate effectively verbally and in writing to maintain and build good relations with colleagues partners and stakeholders
Problem Solving
- You can design tools and processes to support colleagues and partners in identifying assessing value and prioritizing strategic planning or improvement initiatives
- You have led business case development and/or process improvement initiatives in which you adequately assess opportunities identify risks and integrate performance measures
- You have risk assessment/management skills to determine the root cause of issues and create alternative solutions and mitigation and contingency plans
Facilitation and Communication
- You have designed and facilitated workshops meetings and sessions that bring groups to consensus.
- You have led working groups and committees involving multilevel ministry staff and stakeholders through open interactive discussion
- You have verbal and written communication skills to lead consultations with program areas prepare and present options papers business cases and presentations and to provide advice and recommendations to senior management
Public Sector Experience
- Experience with Public Sector ITIL process including incident management release management problem management support models etc.
- Familiarity with the PMO Stage Gate process as implemented in Ontario Public Sector
- Experience with Service Ontario/Ministry of Government and Consumer Services business processes gating procedures project management requirements and business rules.
MUST HAVE:
- 5 year experience in BA
- Experience with Agile methodology within the Software Development Life Cycle
- You can evaluate assess and provide strategic analysis of complex information and initiatives and prepare recommendations and solutions that translate business priorities into implementable actions
- You have designed and facilitated workshops meetings and sessions that bring groups to consensus.
- You have verbal and written communication skills to lead consultations with program areas prepare and present options papers business cases and presentations and to provide advice and recommendations to senior management