Oversee compliance of all associates with established Company policies, procedures, and standards, such as safekeeping of Company funds and property, personnel practices, security, inventory management, sales and record-keeping procedures.
Train, coach, and manage all associates in execution of operations tasks, i.e POS procedures, return procedures, alteration requests, safety and security procedures, etc.
Assist in supervision, staffing and scheduling of the workforce with particular emphasis in areas such as Cashiers, Security, Receiving, and Maintenance. Control expenses and ensure compliance with payroll budgets.
Monitor the accuracy of receiving, transfers, damages, and returns-to-vendor (RTV's to Corporate to maintain the accuracy of the inventory.
Ensure that adequate security exists and that physical facilities comply with safety codes and ordinances.
Conduct regular inventory cycle counts as directed.
Coordinate communication between the store and central distribution and/or the corporate inventory control.
Produce and maintain operational reports and records to ensure adherence to Company policies and procedures.
Ensure that all back-of-house operations are properly set-up and organized
Lock and secure the store and oversee compliance with all opening/closing and security procedures.
Assist in the recruitment and hiring of the most qualified applicants to meet the store's needs.
Ensure that New Hire, benefit enrollments, and employee change forms are submitted correctly and in a timely manner,
Assist with the process of staffing, payroll management, and scheduling of associates, and ensure compliance with payroll budgets.
Help solve problems that affect the store's service, efficiency, and productivity.
Provide and inspire outstanding service to our customers.
Exercise judgment and discretion alone, and in conjunction with, the management team, in the day-to-day operations of the store.
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