Telephone Operator
Posted on :
06-07-2024
Employer Active
1 Vacancy
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Job Description
- Process all incoming and outgoing calls accurately and courteously
- Assist guests with international calls and directory queries. Address guests by name whenever possible
- Handle guests requests promptly, report complaints and irregularities to the Telephone Supervisor
- Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
- Be aware of local telephone listings and frequently dialed numbers
- Reveiving and posting all guest correspondences, items when requiered
- Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
- Good knowledge of the softwares Material Control (MC), Cadena shift assignment. Key in the Cadena working shift for all Front desk’s staffs. Create a request/purchase when requiered
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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