Applications Support Analyst
Posted on :
09-12-2024
Employer Active
1 Vacancy
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Job Description
- The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
- Ability to handle incidents and problems at a global enterprise level. Calm and analytical when faced with major incidents on critical systems.
- Focus on the process improvement to reduce the Manual Touch Activities within the process and Identify ways to maximize the potential of the applications used.
- Communicate effectively with operations and technology partners on a regional or global basis.
Employment Type
Full-time
Department / Functional Area
Key Skills
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