Description
We are seeking a highly organized and dedicated Virtual Assistant to support our smallscale manufacturing business located in Cincinnati Ohio. The ideal candidate will have a minimum of 6 years of experience in a similar role with exceptional communication skills and a strong passion for customer service. As a Virtual Assistant you will play a key role in managing administrative tasks coordinating projects and ensuring smooth communication between teams and clients. Your contributions will be vital in enhancing productivity and improving overall operations.
Responsibilities
- Manage and respond to emails promptly ensuring effective communication with clients and stakeholders.
- Assist in scheduling meetings appointments and maintaining calendars for team members.
- Conduct research and compile reports on various projects to support management decisions.
- Oversee social media accounts creating content and engaging with customers online.
- Coordinate and track project progress ensuring deadlines are met.
- Perform administrative tasks including data entry document preparation and filing.
- Provide exceptional customer support via phone email and chat addressing inquiries and resolving issues efficiently.
- Maintain systematic organization of files and records to ensure easy access to information.
Requirements
- Minimum of 6 years of experience as a Virtual Assistant or in a similar role preferably in the manufacturing sector.
- Strong proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook).
- Excellent verbal and written communication skills.
- Impeccable time management and organizational skills.
- Proven ability to handle multiple tasks and projects simultaneously.
- Proficiency in social media management and online marketing principles.
- Strong problemsolving abilities and attention to detail.
- Experience with project management tools is a plus.