General Manager
Posted on :
09-08-2024
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
09-08-2024
Job Description
Lakeside HR Group a leading fullservice HR consulting and recruiting firm is currently seeking experienced General Manager for a home services company specializing in basement repair. The General Manager has responsibility for leading three locations in Minnesota (Litchfield Moorhead and Hastings) ensuring that each branch has a strong positive culture customers receive excellent service and budgetary and EBITDA margin expectations are met and exceeded.
Responsibilities
Requirements
Responsibilities
- Provide both strategic and tactical leadership to branches in the assigned area
- Ensure Branch Managers (Moorhead Hastings) and Production Manager (Litchfield) are monitoring and proactively addressing customer satisfaction staffing employee engagement and retention safety budget and branch EBITDA
- Constantly monitor demand and capacity plans adjusting resourcing and schedules to ensure goals are met and exceeded
- Build a highly engaged and high performing team across Field Operations Customer Service Quality Service and Warehouse
- Partner with the Sales Manager Project Consultants and Marketing teams to ensure effective lead generation appointment setting and close rates are being achieved to deliver budgeted revenue
- Use data to monitor trends report progress to senior management provide coaching to teams and make decisions to drive growth
- Advocate for resources required to successfully run the business
- Identify and develop talent within assigned branches and ensure there is a talent pipeline for leadership positions
Requirements
- Proven track record of successfully managing a multibranch business with full P&L responsibility.
- Experience in basement waterproofing and foundation repair
- Bachelors degree in business or a related field preferred
- Demonstrated successful experience in developing a pipeline of high performing talent
- Persuasive verbal and written communication skills to collaborate and represent the company in a professional manner
- Proficiency in budgeting financial analysis and cost control measures
- Critical thinking analytical and problemsolving skills to make informed decisions
- Ability to recruit train and develop a highperforming team
- Proficiency in Microsoft Outlook Microsoft Excel CRM
- Entrepreneurial mindset eager to serve and achieve results
- Ambitious creative dedicated and selfdirected
- Selfmotivated analytical and detailoriented
Employment Type
Full Time
Key Skills
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