Repairs Customer Services Advisor

3 months contract with a local authority

Job Summary:

To support the Council s vision and resilience agenda by providing a wide range of best in class front line services within customer services.

The provision of an efficient and effective front line service based on customer and service needs across a number of council related service areas.

Key Duties/Accountabilities:

To contribute towards the implementation of a working culture that is resultorientated customerfocused and an ethos of right first time service delivery.

To support the resilience agenda by promoting the council s online services at every opportunity.

To undertake all duties with minimal supervision.

Essential Skills Required:

Ability to deliver high quality customer focussed value for money services.

Knowledge of excellent resident experience tools and approaches.

Good communication skills (orally and in writing) for a broad range of audiences.

Additional information to note:

A Disclosure and Barring Service (DBS) check may be required based on duties.

Fully office based

The closing date for this position is 16/08/2024 17:30