:Engagement and Communications Management: serve as the primary point of contact for all account inquiries, ensuring effective com munication and timely delivery across engineering and product teams
.Revenue Growth: drive account growth through post-sale solution management, referral programs, identification of early opportunities within partner ecosystems, and staying on top of emerging innovation trends relevant to accounts' needs
;Brand Advocacy and Retention: act as a trusted ambassador voice, remaining cognizant of all achievements and pain points to ensure paramount account experience and retention rates
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