Office Supervisor - JapaneseChineseKorean Bilingual

Job Summary :

The Office Supervisor contributes to the efficient operation of the Branch Office by supervising office operations and providing administrative support according to the companys Standard Operation Procedure (SOP). This job includes performing a range of general and specific office/clerical tasks.

Qualifications

• Language: Japanese Chinese or Korean / English bilingual required
• Preemployment Drug testing is required
• Must be authorized to work in the United States on a fulltime basis for any employer

Responsibilities

• Ensure that each customer client and vendor receive outstanding customer service by providing a friendly environment which includes greeting and assisting every customer maintaining outstanding product knowledge and all other components of customer service
  
• Responsible for daily registration activities including but not limited to sales orders and purchase orders
• Maintain and organizes file/recordkeeping systems including logs sorts labels files and retrieves documents or other materials
• Receive calls takes and relays messages responds to requests for information; provides information or directs caller to appropriate individual
• Responsible for training employees in operation
• Supervise office clerks attendance/tardiness including overtime management and conducts disciplinary action when necessary
• Act as liaison between sales logistics and office staff on various tasks
• Prepare and submit reports to City/County/State/Federal where applicable
• Help with physical inventory by providing proper preparation entering data solving common errors and reporting results
• Help resolve discrepancies
• Communicate with HQ departments and/or outside vendors or suppliers when necessary
• Help a Branch Manager to find an appropriate candidate when a vacancy occurs including recruitment and interview
• Help a Branch Manager by providing suggestions and recommendations for better budget management
• Supervise handling and arranging the custom clearance for all merchandise including communication with custom brokers and vendors
• Support routine administrative importrelated jobs as needed
• Other duties as assigned

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life & accident insurance
• Pet Insurance
• 401(k) with company matching
• 19 days of paid time off
• Wellness program and EAP assistance
• and much more!
• Most benefits require employee contribution

Location: Hanover MD(onsite)

Working hours: 8:0017:00 (MonFri)

Remote Work :

No